HOME > Protecting Your Privacy
Our Commitment to Protecting Our Customers
As trusted custodian of our clients' financial interests, we are committed to protecting our clients' entrusted information, as well as their assets and their personal privacy.
In addition to the steps listed below that we have taken to protect customers' privacy and enhance security, you will find on our Web site:
- The latest Internet Security Alerts
- Information about Identity Theft
- Our Privacy Policy(PDF)
- Minimize Security Risks
- Safety tips for using ATMs
First Republic complies with all information security and privacy laws that focus on financial controls over client information and identity protection. The Bank and its subsidiaries also actively and continuously work to protect our clients' information. Here is a partial list of the steps we have taken:
Protecting Your Privacy
- We disclose client information ONLY as outlined in our Privacy Policy(PDF) – in ways
necessary to the conducting of banking business to provide loans or
comply with laws.
- We never sell client information.
- We have implemented significant physical and electronic
security features to prevent unauthorized access to client
information.
- We limit employee access to customer information.
- We conduct regular reviews of our computer systems and all
security features.
- We conduct regular vendor security due diligence to ensure that
our vendors protect customer information in accordance with our
security policies and standards.
- Employees are trained regularly in security awareness to
optimize customer information protection and privacy.
Identity Theft Protection
- To protect our clients' identities and assets, any client
coming into one of our offices, banking with us online or calling
our call center must present proper identification or provide
unique identifying information.
- When the Bank learns of a potential identity theft situation
involving a client, measures are taken to minimize the chance of
unauthorized activity on the client's accounts.
- Rigid security systems are in place to ensure than any internal requests for client information are from authorized personnel.
